Refund Policy
Effective Date: 05/08/2025
At Safe Hands CPR, we are committed to providing high-quality training and professional services. Due to the nature of our courses and the preparation involved, the following refund policy applies:
Refunds
All payments are non-refundable. Once payment is made, it cannot be refunded for any reason, including missed classes or participant cancellations.
Cancellations & Rescheduling
You may request to reschedule your class once with at least 48 hours’ notice prior to the scheduled start time.
Rescheduling requests made less than 48 hours before class will result in forfeited payment.
No-shows will also forfeit their payment and must pay again to rebook.
Missed Classes
If a class is missed due to an emergency, participants may be granted one opportunity to make up the class within 30 days, on a case-by-case basis, with proper documentation (e.g., medical note, emergency notice) submitted within 3 business days of the missed session.